Heathcare Webinars & On-Site Workshops

Webinar / Workshop Title:  

"The 3 Critical things every healthcare manager needs to know about workplace violence."

The most common workplace violence in healthcare is patient-on-staff assaults.  This training program takes a detailed look at the 3 critical things every healthcare manager or supervisor need to know about workplace violence.  

Key Topics:  

1. The size and scope of workplace violence in healthcare

2. Managers responsibility for keeping their staff safe from workplace violence.

3. What managers can do to greatly reduce the impact of workplace violence on their staff.

Learning Objectives: 

- Understanding the size and scope of workplace violence in healthcare

- Knowing management's responsibility to keep staff safe 

- Learning specific preparation steps management can take to reduce the impact of workplace violence.   

Audience: Administrators and Managers

Duration: 30 -60 Minutes

Webinar or Workshop: This training program can be delivered as a "live" on-line webinar or as a classroom workshop.    

Pricing: Based on the number of participants and delivery method

 Webinar / Workshop Title:  

"The 3 Critical things every healthcare staff member needs to know about workplace violence."

Most healthcare workers know that  workplace violence exist but  don't fully understand how it could impact them or their patients.  This training program gives  the staff a better understanding of workplace violence in healthcare.  

Key Topics:  

1.  The size and scope of workplace violence in healthcare.  

2. De-escalation and other tactics to minimize the impact of workplace violence 

3. Basic steps the staff can take to reduce the impact of workplace violence.  

Learning Objectives :

- Understand the size and scope of workplace violence in healthcare

- Knowing the staff's responsibility for their own safety

- Learning specific steps they can take to reduce the impact of workplace violence 

Audience: Administrators, Office & Clinical Staff

Duration: 30 to 60 Minutes 

Webinar or Workshop: This training program can be delivered as a "live" on-line webinar or as a classroom workshop.    

Pricing: Based on the number of participants and delivery method

Webinar / Workshop Title:  

"Basic survival tactics to help healthcare staff avoid and reduce workplace violence."

No matter how hard your staff tries to provide great patient service, sometimes patients will become disruptive.  Regardless of the “cause” of the patient's anger, every healthcare staff member must be trained on how to avoid and minimize the impact of workplace violence.  

Key Topics:  

1. De-Escalation tactics

2. How to quickly evaluate the patient's "threat level"

3. Service Recovery, Intervention and Evasion tactics

Learning Objectives: 

- Understanding the importance of staying calm and controlling emotions

- Knowing how to determine the level of threat the patient provides

- Learning how to take actions to improve the situation and minimize the physical threat to others.  

Audience: Administrators and Office Staff

Duration:  60- 120 Minutes

 Webinar or Workshop: This training program can be delivered as a "live" on-line webinar or as a classroom workshop.

Pricing: Based on the number of participants and delivery method